Billing, Subscriptions: All You Need to Know! 

Whether you are about to start a free trial of SmartenApps for Tally, or you are planning to subscribe and you want to understand your plan options, this is where you need to start!

 

Pricing Plans

FREE TRIAL

  • Free for 30 days from date of registration 
  • Extract unlimited number of companies 
  • Access to analytics and reports via Mobile App and Web Portal 
  • Mobile App available on iPhone and Android

 

WEB ONLY

INR 1299 per year

  1. Extract unlimited number of companies 
  2. Access to analytics and reports via Web Portal 

MOBILE ONLY

INR 1299 per year

  1. Extract unlimited number of companies 
  2. Access to analytics and reports via Mobile App 
  3. Available on iPhone and Android 

WEB + MOBILE APP

INR 1999 per year

  1. Extract unlimited number of companies 
  2. Access to analytics and reports via Mobile App and Web Portal 
  3. Mobile App available on iPhone and Android 

 

For businesses and users located outside India and wishing to register for SmartenApps for Tally, contact us for information on billing and payment using local currency. 

 

License and pricing is for unlimited companies and unlimited data transfer within one Tally Application for one user. Additional users can be added with the same pricing plan and structure for each additional user. Recurring charges, including monthly or usage-based charges, are billed annually.

 

How do I get a free trial of SmartenApps for Tally?

For information on how to register as an Administrator (First User) or Additional User, see the article entitled, ‘SmartenApps for Tally - Registration Process'

 

 

Follow the instructions in the article entitled, SmartenApps for Tally Desktop App Installation and Configuration Guide’

to download and configure the app. New users enjoy a 30-day free trial and evaluation, after which the user(s) must choose a subscription pricing plan. See Plans and Pricing for further details.

 

Free Trial Evaluation Plan and its Scope and Pricing

  1. Free for 30 days from date of registration 
  2. Extract unlimited number of companies 
  3. Access to analytics & reports via Mobile App and Web Portal 
  4. Mobile App available on iPhone and Android

 

How does the transition between the 30-day free trial and subscription period work?

When you sign up for the 30-day free trial, you will have access to the SmartenApps for Tally. At any point during the 30-day free trial, you can choose a subscription, but you will not be billed until your 30-day free trial ends. Throughout the period of your paid subscription plan, you will be billed on an annual basis. 

 

How do I pay my subscription fees?

Payment options are available online and offline, via web portal.

  • Payment via Web Portal 
    1. Online Payment 
      • Login to Web Portal <URL of web portal>
      • Go to My Account – Subscription 
      • Choose appropriate plan and choose online payment option 
      • View order summary, press Pay Now 
      • User is redirected to secure payment gateway 
      • Online payment accepted by credit card, debit card, UPI, Wallet, Bank
    2. Offline Payment 
      • Login to Web Portal <URL of web portal>
      • Go to My Account – Subscription 
      • Choose appropriate plan and choose offline payment option 
      • View order summary and press Offline Payment Request button
      • Email client will open on your computer and you can provide your offline payment details in this email form. The form will be forwarded to sales@smartenapps.com for action. 
      • Modes of offline payment – cheque, bank draft, online bank transfer
      • Sales team will confirm the receipt and activate your subscription

 

  • Payment via Mobile App

The Mobile App does not have an available payment option. User must visit the Web Portal and go to My Account – Subscription, and follow the directions written above in section entitled, ‘Payment via Web Portal’. 

 

  • Payments and users from outside India
    • Login to Web Portal <URL of web portal>
    • Go to My Account – Subscription 
    • Choose appropriate plan and choose offline payment option 
    • View order summary and press Offline Payment Request button
    • Email client will open on your computer and you can provide your payment details in this email form. The form will be forwarded to sales@smartenapps.com for action.
    • Modes of offline payment – cheque, bank draft, online bank transfer
    • Sales team will confirm the receipt and activate your subscription

 

How does billing and subscription work for the first user and additional users in the organization?

Billing remains the same for first user and any additional users in the organization. Each user must register from Web Portal or Mobile App and pay with online or offline mode.

 

Example:
If you are the first user of your organization registered on 1st Nov 2020, you will get 30-day free trial till 30th Nov 2020.  At any time before 30th November, the user can choose a subscription plan and pay, and subscription for this user will be valid for one year from the date of starting the plan.

 

If a new user registers on 1st Dec 2020 as an additional user in your organization, and you can attach him to a company using the Desktop App, he/she will also get a 30-day free trial till 30th Dec 2020. At any time before 30th December, your colleague can choose a subscription plan and pay for the same, and subscription for this additional user will be valid for one year from the date of starting the plan. 

 

Can I upgrade subscription plans?

Yes, you can upgrade your plan at any time from Mobile Only or Web Only to Web + Mobile App plan. We will calculate your usage in the existing plan and charge only the remaining amount for upgrade. 

 

Example: 

If you register on 1st Nov 2020, you will have a 30-day free trial till 30 Nov 2020. When you subscribe to a plan on 1st Dec 2020 e.g. Web Only you will pay accordingly. Your subscription is valid till 30th Nov 2021 (for one year). If you decide to upgrade your Web Only plan to Web + Mobile App Plan on 1st Jan 2020 and pay for the same, we will calculate proportionate usage and charge for the remaining period only. 

 

Web Only Plan – INR 1299 per year which is INR 108.25 per month 

Web + Mobile App Plan – INR 1999 per year which is INR 166.5 per month 

 

So, we will calculate usage from the date you choose the subscription which is 1-Dec-2020 till 1-Jan-2021, which is 30 days equals to INR 108.25. So, your pay amount after upgrade is: 

 

1st Dec 2020 to 1st Dec -2021 - Web only – INR 1299 

Usage of Web only plan from 1st Dec 2020 to 31st Dec 2020 – 30 days - INR 108.25

1st Jan 2021 to 31st Dec – 2021 – Web + Mobile App – INR 1999

 

Upgrade Formula = New upgrade amount – (previous plan amount – usage)

Upgrade amount – INR 1999 – (1299 - 108.25) = INR  1999 – 1190.75 = INR 808.25

 

You can go to Web Portal, and upgrade your plan, and you will be redirected to the payment gateway for the payment as per calculation above.

 

Please refer to <payment section question> for more details. 

 

Can I downgrade subscription plans?

A downgrade is not available. However, changing your plan from Mobile App Only to Web Only or Web Only to Mobile App Only is possible. But downgrading from Web + Mobile App Plan to Mobile App Only or Web Only is not possible. 

 

How do I cancel my subscription?

You can cancel your subscription at any point of time. We are sorry to see you go. However, we are unable to provide a refund for any remaining usage you may have in your account.

 

Do I have to sign a long-term contract?

No long-term contracts are required. All SmartenApps for Tally subscriptions are based on a subscription-based annual plan, and you can unsubscribe whenever you wish. 

 

I am an Existing ElegantJ BI for Tally Mobile App Client. Do I have to upgrade to SmartenApps for Tally

As of April2021, we will no longer license, provide or support the ElegantJ BI for Tally Mobile App solution. Existing users of the ElegantJ BI for Tally Mobile App product must upgrade to the SmartenApps for Tally solution by February 28, 2021.  

 

The SmartenApps for Tally upgrade is available at no additional cost to existing ElegantJ BI for Tally Mobile App users. If you are an existing ElegantJ BI for Tally Mobile App user, we offer a courtesy upgrade to a combined Web + Mobile App plan. User credentials will be transferred to the new platform, so there is no need to register again. 

 

During the remainder of the current subscription period, existing ElegantJ BI for Tally Mobile App users will continue to pay the same subscription fees with no additional cost for access to the Web + Mobile App versions of SmartenApps for Tally. When the current subscription plan expires, users will be charged at the then current pricing for Web + Mobile App, and if the user wishes, they can downgrade the plan to Web Only or Mobile Only.

 

If you have questions about your free trial, or your plan, please contact our Sales Team.